Privacy Policy

Your Privacy Matters

Grace Med Spa values your privacy and is committed to protecting your personal information. At Grace Med Spa ("we," "us," "our"), we prioritize your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information, including information collected via our website and SMS/Text Messaging services.

Information We Collect

We may collect personal information such as:

• Name, phone number, email, and billing details when you visit our website or book appointments
• Appointment details such as services scheduled, history, and special requests
• Website usage data, including IP address, browser type, and interactions via cookies
• Your mobile phone number and consent information if you opt in for SMS/Text messages

SMS/Text Messaging Consent

If you opt in to receive SMS/Text messages, we collect your mobile phone number and consent information. You agree to receive recurring automated reminders, updates, or promotional messages. Please note:

• Consent is not required for purchases
• Message frequency varies
• Standard message and data rates may apply
• You may opt out at any time by replying STOP or OUT

How We Use Your Information

Your information may be used to:

• Schedule or manage appointments
• Send notifications or promotional content (with your consent)
• Respond to customer inquiries
• Improve our services using analytics

Information Sharing

Your privacy is important to us. Here's how we handle your information:

• No mobile information will be shared with third parties/affiliates for marketing or promotional purposes
• Information sharing to subcontractors in support services, such as customer service, is permitted
• All other use case categories exclude text messaging originator opt-in data and consent—this information will not be shared with any third parties

Data Security

We use industry-standard practices to safeguard your information from unauthorized access, disclosure, or misuse. Payment transactions are securely processed, and we do not store complete credit card information.

Your Privacy Choices and Rights

You have control over your personal information:

• To stop receiving SMS/Text messages, reply STOP or OUT
• To opt out of email marketing, click the unsubscribe link in any promotional email
• You may contact us to access, update, or delete your personal information

Cookies and Tracking

We may use cookies for improved website functionality and analytics. You can control cookies through your browser settings. Disabling them may impact your website experience.

Policy Updates

This Privacy Policy may be updated periodically. Continued use of our website or services indicates your acceptance of the revised policy.