Terms of Service

Introduction

Welcome to Grace Med Spa ("we," "us," "our"). By using our website, booking appointments, or visiting our clinic, you agree to the following Terms of Service. Please review them carefully before proceeding with our services.

Appointments and Cancellations

We recommend booking in advance to ensure availability. Please note the following policies:

• Cancellations must be made at least 24 hours in advance to avoid cancellation fees
• Late arrivals may result in a shortened session or rescheduling
• We value your time and ask that you respect appointment times

Pricing and Payments

Service pricing is subject to change without prior notice. Payment terms are as follows:

• Full payment is required at the time of service
• We accept cash, credit/debit cards, and valid gift cards
• All prices are clearly posted and discussed prior to services

Gift Cards and Promotions

Our gift cards and promotional offers come with the following terms:

• Gift cards are non-refundable and cannot be redeemed for cash
• Promotions may not be combined unless explicitly stated
• Promotions are valid during specified time periods only

Health and Safety

Your health and safety are our top priorities. Please:

• Notify us of any medical conditions, allergies, or sensitivities prior to your appointment
• Be honest about your health history to ensure safe and effective treatment
• Understand that we follow strict sanitation protocols and prioritize client health and safety at all times

Refunds and Satisfaction Policy

Your satisfaction is important to us. If you are not satisfied with a service:

• Please contact us within 24 hours so we can address your concerns
• Refunds are not provided, but adjustments may be made at the discretion of management
• We will work with you to resolve any issues or concerns

Liability

Grace Med Spa operates under the following liability terms:

• Grace Med Spa is not responsible for allergic reactions or side effects resulting from our services or products
• We are not liable for lost, stolen, or damaged personal belongings
• All clients assume responsibility for their own health outcomes related to treatment decisions

SMS/Text Messaging Terms

By opting in to our SMS/Text Messaging services, you agree to the following:

• You agree to receive automated reminders, updates, and promotional content
• You may opt out by replying STOP or OUT at any time
• Message and data rates may apply according to your mobile carrier
• We will not share your mobile information with third parties for marketing purposes

Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our services implies acceptance of the revised terms. We recommend reviewing this page periodically for updates.